We operate a purposeful and privacy-first cookie policy. We categorize cookies into three specific operational buckets:
Strictly Necessary Cookies
These cookies are indispensable for SmartDesk to function securely. Without them, core platform services such as Admin login authentication, Staff access, role-based authorization, and form submissions cannot be provided. These cookies cannot be deactivated via platform toggles.
| Cookie Name |
Operational Purpose |
Retention Duration |
session_id |
Maintains your authenticated Admin or Staff login session state across different pages and tools. |
Session (Browser Close) |
csrf_token |
Protects all lead forms, quotation generations, and sales billing submissions against Cross-Site Request Forgery (CSRF) exploits. |
Session (Browser Close) |
auth_token |
Maintains secure cryptographic authentication tokens without requiring repetitive password inputs during active workflows. |
24 Hours / Logout |
Functional Cookies
These cookies remember your interface preferences and visual customizations to deliver a smoother, customized working environment. While they can be disabled in your browser settings, doing so may reset your interface adjustments on subsequent visits.
| Cookie Name |
Operational Purpose |
Retention Duration |
ui_preferences |
Remembers dashboard UI settings such as sidebar collapse states, table density, and sales bill column visibility. |
30 Days |
lang_pref |
Stores your language, regional currency formatting, and numeric locale settings. |
12 Months |
Analytics & Performance
When operational performance analytics are collected, they are strictly anonymized, aggregated, and non-identifiable. We do not use Google Analytics or any commercial tracking software that maps visits back to individual user names, emails, GST numbers, or business accounts.
If telemetry or aggregate analytics are introduced in the future, registered users will be given advance notification and the option to opt out before activation.