Terms & Conditions

Commercial License Companies Act 2013
Effective: 01 September 2026 Updated: 20 September 2026
Table of Contents
Table of Contents

These Terms and Conditions (“Terms”) govern your subscription to and use of GoFinicky SmartDesk, an integrated CRM, sales quotation, billing, and business management platform operated by Yuvaasoft Technologies Pvt. Ltd. (“Yuvaasoft”, “we”, “us”, “our”), a company incorporated under the Companies Act 2013, India.

By subscribing to or using GoFinicky SmartDesk, you (“Subscriber”, “you”) agree to be bound by these Terms. If you do not agree, do not use the platform.

Definitions

In these Terms and Conditions, unless the context requires otherwise, capitalized terms shall have the respective meanings assigned below:

Term Definition
Platform The GoFinicky SmartDesk web application, cloud infrastructure, lead management, customer records, quotation engine, sales billing system, WhatsApp sharing integration, GST reporting utilities, and all associated software services provided by Yuvaasoft.
Subscriber The trading firm, business enterprise, company, proprietorship, partnership, or commercial professional who registers, funds, and holds the primary SmartDesk subscription account.
Admin User The designated administrator authorized by the Subscriber with complete governance over account configuration, staff invitations, subscription billing, master settings, and organizational access controls.
Staff User An internal employee, sales executive, billing clerk, or team member provisioned by the Subscriber with role-restricted operational access to manage leads, record customer interactions, issue quotations, and create sales bills.
Customer / Buyer An end client, buyer, or prospect of the Subscriber with whom the Subscriber or Staff Users share quotations, sales bills, or ledgers directly (SmartDesk operates without requiring customer portal logins; documents are dispatched directly via WhatsApp or PDF/XLS exports).
Subscription The paid license tier (Monthly or Annual plan, including any additional provisioned user seats or add-ons) granting authorized access to the Platform.
Content All business data, leads, customer records, product catalogs, line items, pricing, quotations, sales invoices, tax ledgers, and files entered, uploaded, or generated by the Subscriber and its Staff Users on the Platform.

Eligibility

To subscribe to or use GoFinicky SmartDesk, you must be at least eighteen (18) years of age and possess the legal power and corporate authority to enter into a binding commercial contract on behalf of your commercial firm, trade establishment, or professional business.

By creating an account, registering your business details, or inviting staff members, you represent and warrant that all business registration, PAN, and GSTIN information supplied is genuine, accurate, and up to date, and that you are duly authorized to bind the Subscriber entity to these Terms.

Subscription and Payment

Plans & Pricing

GoFinicky SmartDesk is provided under transparent, all-inclusive subscription plans (Standard Plan billed monthly at ₹999/month or annually at ₹9,999/year), which include one (1) Administrator account and up to five (5) standard Staff Users. Custom high-volume arrangements are available for larger enterprises upon written request. Current plan inclusions and pricing are published on our Pricing page and are subject to modification upon advance written notice.

Billing & Taxes

Subscriptions are billed in advance on a monthly or annual recurring cycle chosen at sign-up. All fees are denominated in Indian Rupees (INR) and are exclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise. A valid GST tax invoice is issued for every payment.

Payment Method

Payment is executed via direct bank transfer (NEFT/RTGS/IMPS), UPI, or through RBI-authorized payment aggregator gateways integrated into the Platform. Yuvaasoft never stores credit card or debit card numbers or CVV security codes on its servers.

No Auto-Renewal

SmartDesk subscriptions do not auto-renew unexpectedly. You will receive renewal reminders via email and platform notifications prior to the expiration of your active billing period. Renewal requires your explicit confirmation and payment. Your platform access remains active and unimpaired through the end of your current paid period regardless of whether you choose to renew.

Late Payment & Suspension

Access to SmartDesk is suspended if subscription renewal payment is not confirmed within a seven (7) day grace period following your expiry date. Your business Content and records are safely retained for thirty (30) days post-suspension to allow reinstatement. After thirty (30) days without payment or written communication, we will issue a formal written notice before taking any action on your data archives.

Refunds & Service Credits

We do not provide pro-rata refunds for partial or unused subscription periods or early cancellations. However, if a severe technical infrastructure failure attributable solely to Yuvaasoft prevents platform access for more than forty-eight (48) consecutive hours, we will credit the equivalent number of service days to your subsequent billing period upon verified written notice.

Add-Ons & Extra Seats

Subscribers may expand their operational team size by provisioning additional user seats to their base plan:

  • Additional Standard Staff Users: Available at ₹299 per user per month.
  • Additional Administrator Accounts: Available at ₹199 per administrator per month.
  • Enterprise Custom Limits: Extra cloud storage quotas or custom high-volume document throughput.

Add-on pricing is charged pro-rata or billed from the subsequent billing cycle after confirmation and payment. You may adjust or de-provision add-on seats before your next renewal cycle.

Acceptable Use Policy

Permitted Use

You agree to utilize GoFinicky SmartDesk solely for legitimate commercial practice, trading operations, lead tracking, quotation formulation, sales invoicing, customer record management, and statutory tax reporting in compliance with Indian commercial laws, GST statutes, and IT regulations.

Prohibited Actions

Under no circumstances shall you or any user under your account:

  • Upload, transmit, or store unlawful, fraudulent, defamatory, infringing, or malicious content.
  • Attempt to breach security mechanisms, circumvent authentication barriers, or gain unauthorized access to other subscriber accounts or server infrastructure.
  • Reverse-engineer, decompile, disassemble, copy, or create derivative works of any component of the SmartDesk platform or source code.
  • Resell, rent, lease, sublicense, or white-label access to SmartDesk to third parties without prior express written consent from Yuvaasoft.
  • Deploy scrapers, automated spiders, or high-volume automated scripts that disrupt server load or system integrity.
  • Introduce computer viruses, trojans, ransomware, worms, or any malicious code designed to impair platform stability.

Responsibility for Staff Users

The Subscriber is solely and strictly responsible for the conduct, permissions, credential safety, and data inputs of all Staff Users provisioned under their subscription. Any violation of these Terms by an employee or staff member operating under your account shall be deemed a direct breach by the Subscriber.

User Accounts and Security

You are responsible for maintaining the confidentiality and integrity of all login credentials associated with your Admin and Staff accounts. We strongly advise implementing strong passwords and limiting administrative privileges only to trusted personnel.

You must immediately alert us at info@yuvaasoft.com if you detect or suspect any compromised credentials or unauthorized access to your account.

Credential Liability: Yuvaasoft shall not be liable for any losses, alterations, or damages arising from unauthorized access caused by your failure to protect your login credentials or delays in notifying our security desk.

Data Ownership

All Content remains your exclusive property. Yuvaasoft claims absolutely zero ownership, copyright, or commercial rights over your customer records, leads, quotation catalogs, sales ledgers, or business invoices stored on SmartDesk.

We process and host your Content solely to deliver the platform features in accordance with these Terms and our Privacy Policy.

Upon termination or non-renewal of your subscription for any reason, you retain the right to request and receive a complete data export (in standard formats including CSV, XLS, and PDF) within fourteen (14) days of your written request. Yuvaasoft will never expunge or purge your business data without providing at least thirty (30) days advance written notice.

Intellectual Property

The GoFinicky SmartDesk platform, including all visual designs, trademarks, logos, system architecture, database schemas, source code, user interfaces, documentation, and algorithms, is the exclusive intellectual property of Yuvaasoft Technologies Pvt. Ltd. All rights are strictly reserved.

No component of the software may be copied, reproduced, duplicated, distributed, or modified without prior written authorization from Yuvaasoft.

You grant Yuvaasoft a limited, revocable, non-exclusive, royalty-free license to host, process, and display your Content solely to the extent necessary to deliver, maintain, and support the SmartDesk services for your account.

Service Availability & Uptime

We target a 99.5% monthly platform uptime for GoFinicky SmartDesk. Routine maintenance windows and system upgrades are scheduled during off-peak hours and will be announced by email or dashboard banner at least twenty-four (24) hours in advance.

We are not responsible for service interruptions or latency caused by circumstances outside our reasonable control, including third-party cloud infrastructure disruptions (AWS Mumbai region incidents), public internet routing failures, telecommunication carrier issues, or force majeure events.

Confidentiality & Platform Isolation

Both parties agree to hold all non-public, proprietary commercial data, technical architectures, quotation pricing models, and business information exchanged under this agreement in strict confidence.

Yuvaasoft employees and technical personnel are permitted access to Subscriber databases strictly on a need-to-know basis solely for technical troubleshooting, platform reliability, or customer support requests. All personnel are bound by strict non-disclosure agreements.

Complete Product Isolation Guarantee
SmartDesk and AuditDesk maintain absolute, segregated data isolation. No trade data, sales bill, lead, or customer profile from your SmartDesk account is ever shared, cross-indexed, or accessible to users of AuditDesk or any other product under any circumstances.

Limitation of Liability

To the maximum extent permitted by applicable Indian law, Yuvaasoft’s aggregate cumulative liability to the Subscriber for any and all claims, liabilities, or disputes arising out of or related to these Terms or the use of SmartDesk shall not exceed the total subscription fees actually paid by you in the three (3) months immediately preceding the event giving rise to the claim.

In no event shall Yuvaasoft be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of business profits, goodwill, anticipated savings, trade interruption, or loss of business opportunity, even if advised in advance of the possibility of such damages.

Nothing in these Terms excludes or limits statutory liability that cannot be legally excluded under Indian law, such as liability arising directly from gross negligence, willful misconduct, or fraud.

Indemnification

You agree to indemnify, defend, and hold harmless Yuvaasoft Technologies Pvt. Ltd., its directors, officers, employees, agents, and representatives from and against any third-party claims, liabilities, damages, penalties, and legal costs (including reasonable attorney fees) arising from or connected with:

  • Your or your Staff Users’ use of the Platform in breach of these Terms or applicable laws.
  • Any tax filing, GST invoicing discrepancy, or commercial dispute between you and your end buyers or customers.
  • Any claim that Content uploaded or distributed by you infringes the intellectual property, privacy, or statutory rights of a third party.

Termination

You may discontinue or cancel your subscription at any time through your admin account settings or by notifying us in writing. Cancellation takes effect at the conclusion of your current paid billing cycle.

Yuvaasoft reserves the right to suspend or terminate your subscription immediately without notice if you materially breach these Terms, engage in fraudulent or unlawful activities, or fail to resolve subscription dues after the 7-day post-expiry grace period.

Upon termination, your platform access rights immediately cease. However, your right to receive a data export within fourteen (14) days remains fully protected as guaranteed under Section 7.

Amendments to Terms

We reserve the right to modify, amend, or update these Terms to accommodate product advancements, new features, or legislative changes.

Any material changes will be communicated to registered account administrators via email at least fourteen (14) days prior to their enforcement date. The updated Terms will be published on the SmartDesk website with an updated Effective Date. Continued use of SmartDesk following the effective date constitutes your binding acceptance of the revised Terms.

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the substantive laws of the Republic of India.

In the event of any controversy or dispute, the parties shall first endeavor in good faith to resolve the issue amicably through executive negotiations for a period of thirty (30) calendar days.

If informal resolution is unsuccessful, the dispute shall be subject to the exclusive jurisdiction of the competent courts situated in Coimbatore, Tamil Nadu, India.

For users located in the European Union, mandatory statutory consumer protections under local law remain uncompromised where applicable.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire, complete agreement between you and Yuvaasoft regarding your use of GoFinicky SmartDesk. They supersede all prior proposals, understandings, oral communications, or written agreements concerning the subject matter.

If any provision of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

Legal & Contract Inquiries

Official communications:

info@yuvaasoft.com
Corporate Headquarters

Yuvaasoft Technologies Pvt. Ltd.
Coimbatore, Tamil Nadu, India.